An analysis of the development, current state, and future prospects of mobile communications for the travel and hospitality industries

Abstract

Reviewing the previous four generations of mobile communication technology in light of the expected ramifications of 5G and beyond, as well as future research, will provide valuable context to the current state of the field as interest in 5G gains momentum. To better assist academic academics and industry practitioners in understanding the research topic, this study employs a systematic content analysis technique to present a complete and multidisciplinary assessment of mobile communication research in the tourist and hospitality sector. The impact of mobile communication technologies and their applications on the future of tourism and hospitality studies and business practices is also examined. Along with helping to fill in certain gaps in the existing literature, this study may provide important theoretical direction and practical consequences for future academic and industry research into the use of mobile communication technology in the hotel and tourist industries.