MODERNIZING INSURANCE SYSTEM IN THE DIGITAL AGE

Abstract

In the dynamic environment of the insurance sector, maintaining a competitive edge is imperative for survival. However, numerous insurance firms are constrained by antiquated legacy infrastructures, impeding their capacity to evolve, innovate, and flourish within the contemporary market landscape. The remedy lies in the adoption of state-of-the-art policy and claims systems, harnessing advanced technologies such as Artificial Intelligence (AI), open architecture, and configurability to optimize operational efficiency, elevate customer satisfaction, and stimulate organizational expansion.